Welcome to Inchmerry and we hope you enjoy your stay with us. Please ensure you read and fully understand these Booking Terms & Conditions. If anything is unclear, please do not hesitate to contact us so that we can explain and avoid any misunderstanding.

Agreement

A contract between you (the lead guest) and us (the owners) will come into existence when the deposit payment is received and a booking confirmation is issued showing your confirmed holiday dates. The contract binds you and all members of your party.

It is your responsibility as lead guest to:

• Provide Inchmerry’s owners with details of all members of your party at the point of booking

• Ensure all members of your party accept the terms of the contract set out in these terms and conditions of booking

We are sorry but we cannot accept bookings from persons under eighteen years of age.

No visitors of guests or guest-organised events are permitted. Due to restrictions on our insurance, only those guests listed on the booking can occupy the property. We reserve the right to terminate the booking without notice and without refund should there be a breach of this condition.

Guests may under no circumstance re-let or sublet the property, even free of charge.

Failure to disclose all relevant information or comply with these terms may lead to termination of the contract and loss of the booking. We reserve the right to refuse any booking or to cancel any bookings already made, subject to refunding any sums you have paid, without further liability.

Payment

A non-refundable deposit of 20% of the holiday cost is payable at the time of booking.

The balance must be paid no later than six weeks before your arrival date. If the balance is not received by the due date, then your holiday will be treated as a cancellation and you, the lead guest, will remain liable to pay the balance.

Bookings made less than six weeks before your arrival date must be paid in full.

Damage deposit

A £200 damage deposit payable with the balance of your payment is required with all bookings. This will be repayable within 14 days of your departure if no damage has occurred.

Cancellations

All cancellations must be notified by the lead guest to the Inchmerry owners in email.

If you cancel your holiday more than six weeks before it is due to start, your initial deposit is non-refundable but any sums subsequently paid toward the balance will be refunded.

If you cancel less than six weeks before the holiday start date, then the full balance remains payable and is not refundable.

We strongly advise that you take out comprehensive travel insurance to cover cancellation. If you do not have insurance, then you accept responsibility for any loss you may incur should you cancel your booking with us. This will include reasons such as your inability (or the inability of any, some or all of your intended party) or disinclination to travel for your holiday booking for any reason.

Your booking will not be cancelled by us, the owners, except in exceptional circumstances beyond our control. Should this arise, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made for your holiday including the deposit payment. Our liability for cancellation will be limited to payments made to us for Inchmerry accomodation.

Arrival and departure

Guests are allowed to arrive from 16:00 hours and must depart before 10:00am. This allows the accommodation to be thoroughly cleaned and prepared for the next guests.

Pets

No pets are allowed at Inchmerry without prior permission from the owners.

Guest Responsibilities

For the whole of the period included within your booking, you will be responsible for the property and will be expected to take all reasonable care of it. The property and all equipment and utensils must be left clean and tidy at the end of the hire period. If a property is not left clean and tidy, any additional cleaning costs will be charged.

Smoking is not permitted at Inchmerry.

Please do not take any bath towels with you to the beach.

We or our representatives reserve the right to enter the property at any time to undertake essential maintenance or for inspection purposes.

We, the owners are not responsible for the loss of, damage to, theft from or theft of any personal belongings or valuables of the guest(s) at Inchmerry including cars and vehicles parked at the property.

We reserve the right to terminate a holiday without compensation where the unreasonable behaviour of guests may impair the enjoyment, comfort or health of others.

Damages & Breakages

Please treat Inchmerry with due care so that you and our other guests may continue to enjoy them.

Our accommodation is fully checked between stays. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action.

If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly and especially before check-out. The accommodation will be inspected at the end of your holiday and you may be charged for any loss or damage incurred – see details on damage deposit above.

Cleaning

We have prepared our house with love and care and would ask that our guests treat them as your own home and that, at the end of your stay, you leave the property in a clean and tidy condition. As owners of Inchmerry, we retain the right to make an additional charge for cleaning should the property not be left in a similar condition to the way it was found at the start of the holiday.

Complaints

Any problem or complaint which you may have concerning your holiday must be immediately reported directly to the owners and we will endeavour to resolve the issue to the best of our ability. We will not be able to consider any complaints not reported to us at the time and only reported after you have returned from holiday.

Inchmerry Booking Terms & Conditions last reviewed in April 2025.